In her daily standups with team members at Toyota Connected North America (TCNA), Agile Services Manager Lisa Frey learns what teams are working on, their milestones (expressed as KPIs and OKRs), as well as the challenges and opportunities the teams have in order to aim to constantly improve products and services in the market.

“I object, your honor!” The jury murmurs. Cue in the music. That’s your favorite legal drama.

That’s not reality. Reality is far more nuanced and often doesn’t involve a courtroom at all.

At a tech company, lawyers quietly reach every part of the business, guiding an organization through a constantly changing and often complex internal and external environments.

For UX/UI designers Katie Naiser and Andrew Han, trust is absolutely necessary – trust in their teams, trust in their missions and trust in their intuition. They’re two designers among the many people at Toyota Connected North America (TCNA) who help to instill that same confidence within millions of customers they serve.

This past year has been one of progress and plenty of change. We've celebrated many milestones, with plenty more on their way. From 2022, these numbers represent many of the highlights behind the achievements at Toyota Connected North America:

Whatever the “new normal” is, we’re likely in it. The year 2022 set us on a path toward stability gently returning after two years of uncertainty, and it also set Toyota Connected (“TC”) up for our next adventures as the company continues to evolve.

You have to empathize with those who’ve endured in their educational pursuits throughout the pandemic – remote learning, remote internships, and the pitfalls of a tenuous job market following graduation. Taking life with a grain of salt and the anxiety of uncertainty is a tough way to go, but those who are persistent can find a way to succeed.